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Maintenance

Outaged Service

Sep 24 at 07:00pm CEST  –  Sep 24 at 09:52pm CEST
Affected services
☁️ — Espace Client
🚀 — Serveurs Game
🚀 — R9-GAME-01
🚀 — Base de donnée #01
ping 🚀 — R9-VPS-01
ping 🚀 — R9-VPS-02
ping 🚀 — R9-VPS-03
ping 🚀 — R9-VPS-04
ping 🚀 — E5-VPS-01
🚀 — Serveurs Web
ping 🚀 — R9-PLESK-01

Resolved
Sep 24 at 09:52pm CEST

Hello,

The maintenance is now finished, a 3J compensation will be provided to all customers.

Updated
Sep 24 at 09:52pm CEST

DATE UTC PARIS: 24/09/2024 - 19h49
Hello,

We have identified the cause of the problem and are in the process of applying a patch to all dedicated servers (we have noticed that around 75% of VPSs no longer have networks).

Created
Sep 24 at 07:00pm CEST

Hello,

We are currently experiencing problems with our entire infrastructure. We are investigating the problem and have put our entire team and that of our various suppliers on the case.

We'll get back to you as soon as the problem is resolved.